About Us
We are WCT Scaffold Supplies
The South West’s New & Used Scaffolding Supplier
WCT Scaffold Supplies are an independent stockist of both new and used scaffolding based just outside of Exeter, Devon. Read on to learn more about us.
The company was established in 2020 as a merchant of salvaged building supplies and reclamation. When life resumed after lockdown, the soaring demand for reclaimed timber meant that the sale of our used scaffold boards went through the roof. And with that, we found requests for other used scaffolding products were coming in thick and fast. So, WCT Scaffold Supplies was born. As a result, the rest is history…
We pride ourselves on competitive pricing, quality products and especially our excellent customer service. For professionalism and a seamless service, look no further.
Collection
To collect products from our unit in Topsham, simply select the click & collect option at check-out. We will then send you an email when your order is ready to collect. We aim to have all orders ready for collection within 24 hours of receipt.
We have loading facilities available for larger orders and our yard team are happy to assist with smaller orders that need to be loaded by hand.
Please note – it’s your responsibility to make sure that your purchases are safely secured and of a suitable weight for your vehicle when you collect.
Collection address:
WCT Scaffold Supplies
Newcourt Barton Business Units
Clyst Road
Topsham
EX3 0DB
What3words:
///legend.winter.curving
Delivery & Haulage
We offer our own delivery service using the following vehicles:
- 3.5 tonne drop side van – suitable for orders weighing up to 1.4 tonnes.
- 12 tonne rigid lorry – suitable for orders weighing up to 6 tonnes.
We will require someone to be at the address provided to accept the delivery. You will be able to choose a delivery slot that is convenient for you when you proceed to checkout.
Our drivers reserve the right to refuse delivery to your address if there is inadequate access or offloading space that may result in damage to our vehicles.
Our delivery service is available in the following regions: Devon, Cornwall, Somerset, Bristol, Dorset, South Wales, Gloucestershire, Oxfordshire & Hampshire.
You can currently only place orders up to a 6 tonne weight limit through our website. For larger purchases, you will need to contact our sales team for a custom quote on 01392 984164. We work with two reputable logistics firms for these orders, who provide us with transportation using a range of larger vehicles, including 28 tonne artics. We are happy to arrange haulage anywhere in mainland England for full loads.
Please note that there is a minimum delivery charge of £10 + VAT for orders up to 1.4 tonnes, and £20 + VAT for orders between 1.41 and 6 tonnes.
We do not offer a postal or courier service, so please be aware that your order will either need to be booked for delivery as per the information above, or collected from our address in Topsham.
Are YOU selling any scaffolding supplies?
We are continuously on the hunt for large quantities of scaffolding.
Therefore, if you have excess equipment taking up space, we can take it off your hands, stress-free. So, avoid the hassle of private sales by contacting us today.
We sell a wide range of products, so whatever you are considering selling, please do get in touch for a no-obligation quote.
Why sell to WCT Scaffold Supplies?
- Competitive prices
- Fast haulage arranged by our team
- Collection from anywhere in the UK
- Immediate payment on collection
- We can even provide extra hands to count and sort items ready for collection
Frequently Asked Questions
I want to collect but don’t want to order through your website, can I just turn up at your address?
If you would like to come and collect but don’t want to purchase through our website, you are welcome to come and visit us in person to complete your order.
However, it’s always beneficial to purchase online using click & collect as you can see what’s in stock. Placing an order through our website also means the items will be held until collection.
Am I able to choose my own scaffold boards?
We know that secondhand scaffold boards have many uses and some of these require highly graded boards. However, we run a working yard where heavy machinery and large vehicles are operated, meaning it is not always safe for our clients to enter our storage facility to access our supply of boards. Therefore, we cannot guarantee that we will be able to offer you a choice of boards. They are products that have been used on building sites and therefore may show some signs of wear and tear. While we can’t always offer you the opportunity to look through the boards yourself, please do let our team know if there is a particular standard of board you require, and we will do our best to accommodate your request.
Do you send your products on pallets? Can I arrange for a courier to collect from you?
We do not currently ship our products on pallets. Our products are not available for courier collection.
Are you able to send small or lightweight products in the post?
We do not offer a postal service for low-value or small products, just collection or local delivery.
Can my items be refunded or exchanged?
You have 14 days to change your mind on any products purchased through our website, providing the items are returned in the same condition we sold them to you in. If this is the case, please notify us as soon as possible. You will then have 14 days to return the products to us, at which point the items will be refunded in full (excluding any delivery costs). Please note that you may be charged for collection if you would like our team to come and pick up items for return.
If a product is faulty, please let us know within 48 hours of receiving it so our sales team can assist in exchanging the item or arranging return in exchange for a full refund (excluding any delivery costs).
The product I am looking for is showing as ‘out of stock’ on your website, what do I do?
The item will be available to purchase through our website again as soon as it has been restocked. If you would like updates on lead times for out of stock products, please feel free to call our sales team on 01392 984164.
The scaffolding product I need isn’t listed on your website; can you help?
We may be able to source any additional items you require. In this instance, please give our friendly office team a call on 01392 984164 for assistance.
I need a full VAT invoice for my online purchase, how do I obtain this?
Simply email our accounts department with your order number and we will send this over to you as soon as possible – accounts@wctscaffold.co.uk
Can’t see the answer to your question?
Call us on 01392 984164 or send an email to sales@wctscaffold.co.uk – we’d be happy to help.